Privacy Policy

1. Introduction

ORYNT DIGITAL (“ORYNT DIGITAL”, “we”, “us” or “our”) is an independent, remote-first digital studio operated by two individuals working together, based in Mumbai, Maharashtra, India. We specialise in website design and development, brand identity, search engine optimisation (SEO), and digital marketing services.

This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit our website at https://oryntdigital.com, submit a project enquiry, communicate with us directly, or engage our digital services.

We believe in straightforward, privacy-conscious data practices. We collect only the information reasonably necessary to evaluate enquiries, deliver professional digital services, communicate effectively, and maintain website security.

2. Information We Collect

A. Information You Provide Directly

When you choose to contact us or submit our project enquiry form, we may collect the following details:

• Your name.
• Your business or organisation name, if provided.
• Your email address.
• Your current website address, if provided.
• The specific services you are interested in (e.g., website design, branding, SEO, or digital marketing).
• Your estimated project budget range and target timeframe.
• Your project description, brief, and any additional background notes you choose to share.

We may also process information you provide during subsequent email discussions, virtual meetings, or direct messages needed to evaluate project scope, prepare formal proposals, or deliver agreed work.

Please do not submit passwords, payment card numbers, bank account credentials, government identification numbers, health records, or other sensitive personal information through our general enquiry form.

B. Technical Information and Security Logs

When you navigate our website, our hosting and technical infrastructure automatically generates routine diagnostic and operational server logs. These may include your Internet Protocol (IP) address, browser type and version, device characteristics, requested pages, referring URLs, timestamps, and error reports.

We use these technical logs solely where reasonably necessary to ensure platform security, troubleshoot technical faults, prevent malicious automated traffic, and maintain site performance.

Our website does not currently use third-party analytics services (such as Google Analytics or tracking pixels), third-party advertising cookies, or behavioural profiling scripts. If non-essential cookies or analytics tools are introduced in the future, this policy will be updated with appropriate descriptions and consent options.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Review, process, and respond to your project enquiries and questions.
• Evaluate your requirements and recommend suitable design, branding, development, or marketing solutions.
• Prepare project proposals, cost estimates, statements of work, and delivery timelines.
• Communicate with you regarding potential, ongoing, or concluded engagements.
• Deliver contracted digital deliverables and manage day-to-day client collaboration.
• Protect our website against spam, automated abuse, fraud, and unauthorised access.
• Maintain basic administrative records, invoices, and accounting documentation required by law.
• Improve our website performance and service delivery.

Submitting an enquiry does not add you to any automated marketing newsletter or mass promotional distribution list. If we offer opt-in marketing updates in the future, we will request your explicit consent beforehand.

4. Consent and Legal Grounds for Processing

We process your information primarily to respond to your request to discuss a project and, where applicable, to take necessary preliminary steps before entering into a client agreement or performing an agreed contract with you.

Where processing relies on consent, you may withdraw your consent at any time by emailing us at hello@oryntdigital.com. Withdrawing consent does not affect the lawfulness of processing carried out prior to withdrawal, nor does it prevent us from retaining records where permitted or required by applicable law (such as for dispute resolution or tax accounting).

We aim to manage personal data in accordance with applicable Indian privacy and data-protection legislation, including the provisions of the Digital Personal Data Protection Act as relevant rules and standards come into effect.

5. Sharing with Service Providers

We do not sell, rent, or trade your personal information to third parties.

We share information only with trusted third-party service providers who assist us in operating our studio infrastructure and delivering services, strictly as necessary:

• Website Hosting & Infrastructure: Our website is hosted on Hostinger, whose servers and content delivery networks securely process and serve our web assets and system logs.
• Email Delivery: We use Resend as our email infrastructure provider to securely transmit project enquiry notifications submitted through our contact form to our studio mailbox.
• Professional Advisers & Contractors: We may share necessary details with accountants, legal advisers, or specialized technical contractors working under confidentiality obligations to support our studio operations or assist with project execution.
• Legal & Safety Requirements: We may disclose information if required to do so by a binding court order, regulatory request, or applicable law, or where reasonably necessary to establish, exercise, or defend our legal rights.

Our service providers are authorized to process data solely to provide the contracted services to us and are not permitted to use enquiry details for their own independent marketing purposes.

6. International Processing

Because we utilise global cloud and digital infrastructure, some of your information may be processed or stored on servers located outside India.

Specifically, our email notification provider, Resend, maintains its core message storage, customer data, and delivery logs in the United States in accordance with its published platform documentation. Technical logs generated by global hosting networks may also be stored on secure distributed nodes.

When data is transferred across borders, we rely on established security standards and reputable service providers that apply reasonable technical and organizational safeguards.

7. Data Retention

We retain personal information only for as long as reasonably required to fulfill the purposes for which it was gathered:

• Enquiry details for projects that do not proceed are periodically reviewed and deleted once they are no longer relevant for follow-up discussions.
• Project correspondence, proposals, and client communications for active or concluded projects are retained for the duration of the engagement and a reasonable subsequent period to support maintenance, address client requests, and resolve potential disputes.
• Basic financial, invoicing, and tax-related documentation is retained for the mandatory statutory retention periods prescribed under Indian law.

When information is no longer required, we take reasonable steps to securely delete it or render it anonymous.

8. Security

We implement reasonable administrative, technical, and physical measures designed to safeguard personal information against accidental loss, unauthorized access, misuse, alteration, or disclosure. These include secure HTTPS encryption across our website, authenticated access to communication tools, and restricted access to project mailboxes.

However, no transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. While we take diligent care to protect your data, we cannot guarantee absolute security against all emerging threats.

9. Your Privacy Requests

Depending on your location and subject to applicable law, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or request deletion of your information.

To make a privacy enquiry or exercise your rights, please email us directly at hello@oryntdigital.com. We will review your request promptly and respond in accordance with applicable legal requirements. To protect your privacy, we may take reasonable steps to verify your identity before fulfilling certain requests.

10. Third-Party Websites

Our website may include links to external websites, platforms, social channels, or case study references that we do not own or control. We are not responsible for the privacy policies, content, or practices of external third-party sites. We encourage you to review their respective privacy notices when visiting them.

11. Children's Information

Our website and professional services are targeted exclusively at businesses, organisations, and adult professionals. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at hello@oryntdigital.com, and we will take immediate steps to remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect modifications to our digital services, technical infrastructure, business operations, or applicable legal standards. When revisions are made, the “Last updated” date at the top of this page will be revised accordingly.

13. Contact Details

If you have questions, comments, or privacy requests regarding this policy, please reach out to our team: